Duration:  2 Days

Overview:

• Understand both the “Right” skill set and mind set to manage their anger.
• Learn to communicate angry feelings in ways that will be heard and express their anger in ways that take into account each person’s needs.
• Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
• Use practical techniques to properly handle anger in others.

Target audience:

Business professionals and team members of all levels

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Duration:  2 Days

Overview:

• Identify their own biases related to diversity and inclusion
• Understand and be able to articulate the difference between diversity and inclusion
• Understand and create a plan for adopting and incorporate diversity and inclusion in the workplace
• Identify situations in which further discussion and planning needs to take place in their own workplaces related to diversity and inclusion
• Create a plan for taking action after completion of the training

Target audience:

This course is for employers and their employees who wish to adopt and foster a rich, diverse and inclusive workplace. It may be presented as part of on-the-job training for new employees or professional development for existing employees. Employers are encouraged to participate in this training as well in order to fully understand the role of a corporation in relation to diversity and inclusion training, awareness, adoption, and action.

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Duration:  2 Days

Overview:

Although it may appear to be simple, conducting a training session requires specific skills and knowledge of how people learn. Trainers who have taken the time to consider their own approaches, understandings, and skills will be better equipped to provide comprehensive, active and effective training courses. This training program provides the groundwork for trainers to begin developing and refining their training and facilitation skills using a variety of methods to deliver the best learning experiences and improve learner engagement and retention. Over time, trainers will develop their practical skills further because of this course.

Target audience:

This course is intended for subject matter experts who wish to transition into training professionals in their areas of expertise. This course is also designed for anyone interested in learning more about adult learning and training.

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